- Execute a complete interior fit-out that reflects M&S's premium retail standards
- Seamlessly integrate with the main contractor's schedule and other subcontractors on-site
- Ensure the durability and precision installation of fixtures and fittings across all areas
- Minimise disruption to concurrent build works and uphold M&S's exacting HSE standards
Scope of Works
- Installation of perimeter posts and panels
- Assembly and positioning of centre floor equipment for optimal merchandising flow
- Construction and finishing of fitting rooms, including mirrors, seating, and partitions
- Installation of till counters, incorporating customer service desks
Challenges
- Large-scale coordination: Managing the delivery and installation of a vast number of components across a 75,000sqft store
- Multiple workstreams: Working in parallel with electrical, flooring, and HVAC trades to ensure no delays in project timelines
- Live trading environment: The store remained operational during the day, requiring all works to be carried out overnight to avoid disruption to customers and staff
Solutions
- Structured scheduling: Developed a phased rollout plan to ensure smooth progress across all store zones
- On-site supervision: Deployed experienced site leads to coordinate between trades and ensure fit-out activities stayed on track
- Night-shift deployment: Scheduled all works during night shifts, enabling the store to trade without interruption during the day
- Quality assurance: Conducted progressive inspections and sign-offs to meet M&S's strict QA
- HSE compliance: Implemented comprehensive site safety protocols, tool box talks, and PPE monitoring throughout the project
Results
PJ Interiors successfully completed the M&S Stevenage store fit-out on time and to the highest standards, ensuring the store was ready each morning to trade. The store now stands as a modern, welcoming space designed to enhance customer experience and streamline operations.
This project highlights PJ Interiors' capability to deliver complex, multi-zone retail environments while working closely with national brands.
